Privacy policy

Privacy Policy
Updated on January 19 2025

Sableandoak.com ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by Sableandoak.com. This Privacy Policy applies to our website and its associated subdomains (collectively, our "Service") along with our Sableandoak.com application. By accessing or using our Service, you signify that you have read, understood, and agree to our Privacy Policy and Terms and Conditions.

Definitions and Key Terms

  • Cookie: A small amount of data generated by a website and stored by your web browser. It is used to identify your browser, provide analytics, and remember information such as your language preference or login information.
  • Company: When this policy mentions "Company," "we," "us," or "our," it refers to Sableandoak.com, registered in the Netherlands, responsible for your information under this Privacy Policy.
  • Country: Refers to where Sableandoak.com or the owners/founders of Sableandoak.com are based, in this case, the Netherlands and Belgium.
  • Customer: Refers to the company, organization, or person who signs up to use the Sableandoak.com Service to manage relationships with your consumers or service users.
  • Device: Any internet-connected device, such as a phone, tablet, computer, or other devices that can be used to visit Sableandoak.com and use the services.
  • IP Address: Every device connected to the internet is assigned a number known as an Internet Protocol (IP) address. These numbers are usually assigned in geographic blocks. An IP address can often be used to identify the location from which a device is connecting to the internet.
  • Personnel: Refers to those individuals who are employed by Sableandoak.com or are under contract to perform a service on behalf of one of the parties.
  • Personal Data: Any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person.
  • Service: Refers to the service provided by Sableandoak.com as described in the relative terms (if available) and on this platform.
  • Third-Party Service: Refers to advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose products or services we think may interest you.
  • Website: Sableandoak.com's site, which can be accessed via this URL: Sableandoak.com.
  • You: A person or entity that is registered with Sableandoak.com to use the Services.

What information do we collect?

We collect information from you when you visit our website, register on our site, place an order, subscribe to our newsletter, respond to a survey, or fill out a form. This information may include:

  • Name / Username
  • Phone numbers
  • Email addresses
  • Mailing addresses
  • Billing addresses

How do we use the information we collect?

Any information we collect from you may be used in one of the following ways:

  • To personalize your experience: Your information helps us better respond to your individual needs.
  • To improve our website: We continually strive to enhance our website offerings based on the information and feedback we receive from you.
  • To improve customer service: Your information helps us more effectively respond to your customer service requests and support needs.
  • To process transactions.
  • To manage a contest, promotion, survey, or other site feature.
  • To send periodic emails.

When does Sableandoak.com use third-party end-user information?

Sableandoak.com collects end-user data necessary to provide the Sableandoak.com services to our customers. End-users may voluntarily provide us with information they have made available on social media websites. If you provide us with such information, we may collect publicly available data from the social media websites you have indicated. You can determine how much of your information social media websites make public by visiting these websites and adjusting your privacy settings.

When does Sableandoak.com use third-party customer information?

We receive some information from third parties when you contact us. For example, when you provide your email address to show interest in becoming a Sableandoak.com customer, we receive information from a third party that provides automated fraud detection services to Sableandoak.com. We also occasionally collect information that has been publicly shared on social media websites. You can determine how much of your information social media websites make public by visiting these websites and adjusting your privacy settings.

Do we share the information we collect with third parties?

We may share the information we collect, both personally identifiable and non-personally identifiable, with third parties such as advertisers, contest sponsors, promotional and marketing partners, and others who provide content to our site or whose products or services we believe may be of interest to you. We may also share it with our current and future affiliated companies and business partners, and if we are involved in a merger, asset sale, or other business reorganization, we may share or transfer your personal and non-personal information to our successors.

We may engage trusted external service providers to perform functions and services on our behalf, such as hosting and maintaining our servers and website, database storage and management, email management, storage marketing, credit card processing, customer service, and fulfilling orders for products and services you may purchase through the website. We will likely share your personal information, and possibly some non-personal information, with these third parties to enable them to provide these services to us and to you.

We may share portions of our log file data, including IP addresses, for analytical purposes with third parties such as web analytics partners, application developers, and ad networks. If your IP address is shared, it may be used to estimate general location and other technical data, such as connection speed, whether you visited the site from a shared location, and the type of device used to visit the website. They may aggregate information about our ads and what you view on the site and provide auditing, research, and reporting for us and our advertisers.

We may also disclose personal and non-personal information about you to government or law enforcement authorities or private parties as we, in our sole discretion, deem necessary or appropriate to respond to claims, legal processes (including subpoenas), to protect our rights and interests or those of a third party, to ensure the safety of the public or any individual, to prevent or stop illegal, unethical, or legally actionable activities, or otherwise comply with applicable court orders, laws, rules, and regulations.

Where and when is information collected from customers and end users?

Sableandoak.com will collect the personal information you submit to us. We may also receive personal information about you from third parties as described above.

How do we use your email address?

By submitting your email address on this website, you agree to receive emails from us. You can unsubscribe from any of these email lists at any time by clicking on the unsubscribe link or another opt-out option included in the respective email. We only send emails to people who have authorized us to contact them, either directly or through a third party. We do not send unsolicited commercial emails because we dislike spam as much as you do. By submitting your email address, you also agree that we may use it for customer targeting on sites like Facebook, where we show custom ads to specific individuals who have chosen to receive communication from us. Email addresses submitted solely via the order page are used exclusively to send you information and updates related to your order. However, if you have provided the same email address through another method, we may use it for any of the purposes outlined in this policy. Note: If you wish to unsubscribe from receiving future emails at any time, we provide detailed unsubscribe instructions at the bottom of each email.

How long do we keep your information?

We only retain your information as long as necessary to provide Sableandoak.com to you and to fulfill the purposes described in this policy. This also applies to anyone with whom we share your information who performs services on our behalf. When we no longer need to use your information and it is not legally required to be retained, we will remove or anonymize it from our systems so that we can no longer identify you.

How do we protect your information?

We implement various security measures to ensure the safety of your personal information when you place an order or enter, submit, or access your personal information. We use a secure server. All sensitive/credit card information provided is transmitted via Secure Socket Layer (SSL) technology and then encrypted in our payment gateway database to be accessible only to those authorized with special access rights to such systems and are required to keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financial data, etc.) is never stored. However, we cannot guarantee the absolute security of the information you send to Sableandoak.com or warrant that your information on the Service will not be accessed, disclosed, altered, or destroyed by a breach of any of our physical, technical, or management security measures.

Can my information be transferred to other countries?

Sableandoak.com is based in the Netherlands and Belgium. Information collected through our website, through direct interactions with you, or by using our services may occasionally be transferred to our offices or personnel, or to third parties located around the world, and may be viewed and hosted anywhere in the world, including countries that may not have generally applicable laws governing the use and transfer of such data. To the extent permitted by applicable law, by using the Service, you voluntarily agree to the transfer and hosting of such information across borders.

Is the information collected via the Sableandoak.com Service secure?

We take precautions to protect the security of your information. We have physical, electronic, and management procedures in place to help secure your information, prevent unauthorized access, maintain data security, and ensure proper use of your information. However, neither people nor security systems are infallible, including encryption systems. Additionally, people can commit intentional crimes, make mistakes, or fail to follow policies. Therefore, while we make reasonable efforts to protect your personal information, we cannot guarantee its absolute security. If applicable law imposes an irrefutable obligation to protect your personal information, you agree that intentional misconduct will serve as the standard for measuring our compliance with that obligation.

Can I update or correct my information?

The rights you have to request updates or corrections to the information that Sableandoak.com collects depend on your relationship with Sableandoak.com. Employees can update or correct their information as described in our internal business policy for human resources. Customers have the right to request the restriction of certain uses and disclosures of personally identifiable information as follows. You can contact us to (1) update or correct your personally identifiable information, (2) change your preferences regarding communication and other information you receive from us, or (3) delete the personally identifiable information we hold about you in our systems (subject to the next paragraph), by canceling your account. Such updates, corrections, changes, and deletions will not affect other information we retain, or information we have provided to third parties in accordance with this Privacy Policy prior to such update, correction, change, or deletion. To protect your privacy and security, we may take reasonable steps (such as asking for a unique password) to verify your identity before granting you access to your profile or making corrections. You are always responsible for maintaining the confidentiality of your unique password and account information.

You should be aware that it is technologically impossible to remove every record of the information you provided from our system. The need to back up our systems to protect information from accidental loss means that a copy of your information may remain in an unremovable form that may be difficult or impossible for us to locate. Immediately upon receipt of your request, any personal information stored in databases we actively use and other easily searchable media will be updated, corrected, changed, or deleted, if applicable, as soon as reasonably and technically feasible.

If you are an end user and would like to update, delete, or receive your information we have about you, you can do so by contacting the organization you are a customer of.

Employees

If you are an employee or applicant of Sableandoak.com, we collect the information you voluntarily provide us. We use the collected information for personnel purposes to provide employee benefits and screen applicants.

You can contact us to (1) update or correct your information, (2) change your preferences regarding communication and other information you receive from us, or (3) request an overview of the information we have about you. Such updates, corrections, changes, and deletions will not affect other information we retain, or information we have provided to third parties in accordance with this Privacy Policy prior to such update, correction, change, or deletion.

Sale of the Company

We reserve the right to transfer information to a third party in the event of a sale, merger, or other transfer of all or substantially all of the assets of Sableandoak.com or any of its business units (as defined herein), or that part of Sableandoak.com or any of its business units relating to the Service, or in the event that we cease operations or file for bankruptcy, or one is filed against us, reorganization, or a similar procedure, provided that the third party agrees to abide by the terms of this Privacy Policy.

Business Affiliates

We may disclose information (including personal information) about you to our business affiliates. For the purposes of this Privacy Policy, "business affiliate" means any person or entity that directly or indirectly controls, is controlled by, or is under common control with Sableandoak.com, whether by ownership or otherwise. Any information about you that we provide to our business affiliates will be handled by those affiliates in accordance with the terms of this Privacy Policy.

Applicable Law

This Privacy Policy is governed by the laws of the Netherlands, excluding its conflict of law principles. You agree to the exclusive jurisdiction of the courts for any action or dispute arising between the parties under or in connection with this Privacy Policy, except for those persons who have the right to file claims under the Privacy Shield or the Swiss-US framework.

The laws of the Netherlands, excluding its conflict of law principles, apply to this Agreement and your use of the website. Your use of the website may also be subject to other local, state, national, or international laws.

By using Sableandoak.com or contacting us directly, you indicate your agreement with this Privacy Policy. If you do not agree with this Privacy Policy, you must not use our website or services. Continued use of the website, direct contact with us, or after any changes to this Privacy Policy that do not significantly affect the use or disclosure of your personal information, means you accept those changes.

Your Consent

We have updated our Privacy Policy to provide you with full transparency about what is set when you visit our site and how it is used. By using our website, registering an account, or making a purchase, you hereby agree to our Privacy Policy and the terms outlined in it.

Links to Other Websites

This Privacy Policy applies only to the Services. The Services may contain links to other websites not operated or controlled by Sableandoak.com. We are not responsible for the content, accuracy, or opinions expressed on such websites, and those websites are not monitored, checked, or verified for accuracy or completeness by us. Please note that when you click on a link from the Services to another website, our Privacy Policy no longer applies. Your browsing and interaction on any other website, including those linked on our platform, are subject to the rules and policies of that website. Such third parties may use their own cookies or other methods to collect information about you.

Advertising

This website may contain third-party advertisements and links to third-party websites. Sableandoak.com makes no representations regarding the accuracy or suitability of any information provided in those advertisements or on those sites, and accepts no responsibility or liability for the actions, content, or offers of those third parties.

Advertising allows Sableandoak.com and many of the websites and services you use for free. We work hard to ensure that advertisements are safe, unobtrusive, and as relevant as possible.

Advertisements from third parties and links to other sites where goods or services are advertised are not endorsements or recommendations by Sableandoak.com of those third-party sites, goods, or services. Sableandoak.com takes no responsibility for the content of any advertisements, promises made, or the quality/reliability of products or services offered in such advertisements.

Advertising Cookies

These cookies collect information about your online activity on the website and other online services over a longer period to make online advertisements more relevant and effective for you. This is known as interest-based advertising. They also perform functions like preventing the same advertisement from repeatedly showing and ensuring that ads are properly displayed for advertisers. Without cookies, it is difficult for an advertiser to reach their audience or know how many ads were shown and how many clicks they received.

Cookies

Sableandoak.com uses "Cookies" to identify the areas of our website you have visited. A cookie is a small piece of data stored by your web browser on your computer or mobile device. We use cookies to improve the performance and functionality of our website, but they are not essential for use. However, without these cookies, certain functionalities, such as videos, may not be available, or you may need to enter your login credentials each time you visit the website, as we would not be able to remember that you have logged in before. Most web browsers can be configured to disable the use of cookies. However, if you disable cookies, you may not be able to access functionality on our website properly or at all. We do not place personally identifiable information in cookies.

Blocking and Disabling Cookies and Similar Technologies

Wherever you are located, you can configure your browser to block cookies and similar technologies, but this action may block essential cookies and prevent our website from functioning correctly, and you may not be able to use all the features and services of the website. You should also be aware that you may lose some stored information (e.g., saved login details, site preferences) if you block cookies in your browser. Different browsers offer different controls for you to adjust. Disabling a cookie or category of cookies does not remove the cookie from your browser unless it is manually completed through your browser settings.

Children’s Privacy

We collect information from children under 13 years old only to improve our services. If you are under 13, you may only use our website with the involvement of a parent or guardian.

Changes to Our Privacy Policy

We may modify our Service and our policies, and we may make changes to this Privacy Policy to accurately reflect our Service and policies. Unless otherwise required by law, we will notify you (e.g., via our Service) before making any changes to this Privacy Policy, and give you the opportunity to review them before they take effect. If you continue to use the Service, you are bound by the updated Privacy Policy. If you do not agree with this or an updated Privacy Policy, you may delete your account.

Third-Party Services

We may display, incorporate, or make available third-party content (including data, information, applications, and other products and services), or provide links to third-party websites or services (“Third-Party Services”).

You acknowledge and agree that Sableandoak.com is not responsible for any Third-Party Services, including their accuracy, completeness, timeliness, validity, copyright compliance, legality, decency, quality, or any other aspect thereof. Sableandoak.com assumes no responsibility or liability to you or any other person or entity for any Third-Party Services.

Third-Party Services and links to them are provided solely for your convenience, and you access and use them at your own risk, subject to the terms and conditions of such third parties.

Contact Us

Feel free to contact us if you have any questions regarding this Privacy Policy.

Email: Contact@sableandoak.com
Through this link: Contact us